Frequently Asked Questions

1. What are the best tours to do in Tulum?

We believe the best tours are the ones designed just for you. Instead of offering fixed packages, we create personalized itineraries based on your interests—whether you're into culture, nature, adventure, or relaxation.

2. How much does a cenote tour in Tulum cost?

Prices vary depending on the experience you're looking for. Since we tailor each tour to your preferences, we’ll provide a personalized quote once we understand your ideal cenote experience.

3. Do you offer private or group tours in Tulum?

Yes, we offer both. Whether you’re traveling solo, as a couple, or with a group, we’ll design the perfect private or shared experience based on your needs.

4. What’s included in your Tulum tours?

Every tour is customized, but most of them include transportation, entrance fees, a certified guide, and optional extras like meals, drinks, or photography—depending on what you’d like to include.

5. Do you offer transportation from Cancun or Playa del Carmen?

Absolutely. We can arrange private or shared transportation from nearby destinations including Cancun and Playa del Carmen, directly to your tour starting point.

6. Can I customize a private tour itinerary?

Yes, that’s our specialty. We create tailor-made experiences based on your schedule, interests, and group size—so your day is exactly how you want it.

7. How can I book a tour in Tulum online?

You can contact us directly through WhatsApp, our website, or social media. Once we know what kind of experience you're looking for, we’ll send you a personalized itinerary and easy booking instructions.

8. Are your tours suitable for kids or elderly travelers?

Yes, we adapt our tours to all ages and physical conditions. Let us know your group’s needs and we’ll make sure the experience is safe, comfortable, and enjoyable for everyone.

9. Do you offer bilingual tour guides (English/Spanish)?

Yes, all our guides speak English and Spanish fluently. If you have specific language needs, we can also arrange guides in other languages upon request.

10. Can I book last-minute tours in Tulum?

Yes, we can often accommodate last-minute bookings depending on availability. We recommend contacting us as soon as possible so we can organize everything in time.

11. Do you offer sunrise or sunset tours in Tulum?

Yes, we can organize experiences at any time of day, including early morning or sunset tours. Let us know your preference and we’ll plan accordingly.

12. What are the best cenotes to visit near Tulum?

There are many amazing cenotes nearby, each with its own charm. We’ll suggest the ones that match your style and preferences—whether you're looking for swimming, snorkeling, adventure, or relaxation.

13. Is Chichen Itza worth visiting from Tulum?

Definitely! It’s one of the most iconic sites in Mexico. We can organize a personalized experience to make the trip comfortable, informative, and memorable, tailored to your schedule.